Last updated: July 6, 2026
We collect information you provide directly (business name, contact information, payment details), information generated through your use of the Service (call logs, message records, pipeline data), and technical information (IP addresses, browser type, usage analytics).
We use your information to: provide and operate the Service; process payments; send transactional communications; improve and develop the Service; comply with legal obligations; and detect and prevent fraud.
We do not sell your personal data. We may share information with: service providers who assist in operating the Service (under confidentiality agreements); when required by law; and in connection with a business transfer or acquisition.
We retain your data for as long as your account is active and for a reasonable period thereafter. Call recordings and logs are retained for 90 days by default. You may request deletion of your data by contacting us.
Probix's AI calling features may record calls for quality assurance and logging purposes. By using the Service, you represent that you will inform call recipients of recording where required by applicable law.
We implement industry-standard security measures including encryption in transit and at rest. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We use cookies and similar tracking technologies to operate the Service and analyze usage. You may control cookies through your browser settings.
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, contact us at hello@probixai.com.
The Service is not directed to individuals under 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy periodically. We will notify you of material changes via email. Continued use of the Service constitutes acceptance of the updated policy.
For privacy-related questions or requests: hello@probixai.com
© 2026 Probix. All rights reserved.